Privacy Policy

1. Introduction

MainStream Digital ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data. By using our website or purchasing any of our services, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of information:

3. How We Use Your Information

We use the information we collect to:

• • Deliver and manage the services included in your plan
• • Process payments and send billing communications
• • Respond to inquiries and provide customer support
• • Send service updates, invoices, and important account notices
• • Improve our website and service offerings
• • Comply with legal obligations

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Payment Information

All payments are processed through secure third-party payment processors. MainStream Digital does not store your full credit card or banking information on our servers. Payment processors we use are bound by their own privacy and security policies.

5. Email Communications

By purchasing a plan or submitting an inquiry, you may receive emails from us related to your account, services, or updates from MainStream Digital. You may opt out of non-essential communications at any time by replying to any email with "Unsubscribe" or contacting us directly at [email protected].

Please note that transactional emails (invoices, service updates, account notices) cannot be opted out of while your account is active.

6. Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience, remember preferences, and analyze site traffic. You can disable cookies through your browser settings at any time, though some features of the website may not function properly as a result.

7. Third-Party Services

We may use trusted third-party tools to operate our business, including but not limited to:

• • Payment processors (e.g., Stripe, PayPal, Square)
• • Email platforms (e.g., Gmail, Mailchimp)
• • Website hosting and analytics providers

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you cancel your plan, we may retain certain records for up to 3 years for accounting, legal, and business purposes. You may request deletion of your data at any time (see Section 11).

10. Children's Privacy

MainStream Digital's services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has submitted personal information, we will delete it promptly.

11. Your Rights

You have the right to:

• • Request access to the personal information we hold about you
• • Request correction of any inaccurate information
• • Request deletion of your personal data
• • Withdraw consent for communications at any time
• • Request that we limit how we use your data

To exercise any of these rights, contact us at [email protected]. We will respond to all requests within 30 days.

12. Changes to This Policy

MainStream Digital may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and notify active clients via email. Continued use of our services after any changes constitutes your acceptance of the updated policy.